---
title: "Contact - Glass Aisle"
description: "How to reach Glass Aisle about an audit, a report, an order, our crawler or your data."
url: "https://glassaisle.com/contact"
---

# Contact Glass Aisle

Write to [hello@glassaisle.com](mailto:hello@glassaisle.com) with any question about Glass Aisle, an audit or a report.

## About a report or an order

Reply to the email that brought your report, so we can see which store and order it's about. To ask for a refund, use the link in the delivery email, as the [terms](https://glassaisle.com/terms) describe.

## About our crawler

Questions or problems with GlassAisleBot go to [bot@glassaisle.com](mailto:bot@glassaisle.com). The [bot page](https://glassaisle.com/bot) says what it fetches and how to keep it off your site with robots.txt.

## About your data

To have your data deleted, use the deletion link in any report email, reply "delete" to any email from us, or write to hello@glassaisle.com from the address you want deleted. The [deletion page](https://glassaisle.com/delete) has the details. To stop our emails, use the unsubscribe link in any of them or reply "unsubscribe". The [privacy policy](https://glassaisle.com/privacy) says what we keep and for how long.

## Who we are

Glass Aisle is a product of Horizon Digital Ventures, LLC, a Delaware company. Our mailing address is 131 Continental Drive, Suite 305, Newark, DE 19713.

[Glass Aisle](https://glassaisle.com/)

Glass Aisle audits how well AI shopping agents can find, understand and buy from your Shopify store, and shows you the evidence.

[Run my free audit ](https://glassaisle.com/audit)

- [How it works](https://glassaisle.com/#how)
- [Sample report](https://glassaisle.com/#sample)
- [Pricing](https://glassaisle.com/pricing)
- [FAQ](https://glassaisle.com/#faq)
- [Methodology](https://glassaisle.com/methodology)
- [Checklist](https://glassaisle.com/checks)
- [GlassAisleBot](https://glassaisle.com/bot)
- [Privacy](https://glassaisle.com/privacy)
- [Terms](https://glassaisle.com/terms)
- [Delete your data](https://glassaisle.com/delete)
- [About](https://glassaisle.com/about)
- [Contact](https://glassaisle.com/contact)
- [hello@glassaisle.com](mailto:hello@glassaisle.com)

Glass Aisle is a product of Horizon Digital Ventures, LLC.